
MACY FLORES
Licensed Public Adjuster | Licensed Independent Insurance Adjuster |Xactimate Certified
Macy is a licensed public adjuster and an account manager at TEAM Adjusting Group. With a dual license in both public and independent adjusting, as well as a level 1 Xactimate certification, Macy brings a comprehensive understanding of the claims process from multiple perspectives.
Macy excels at the intersection of client relations and account management, driven by a strong commitment to transparent, consistent communication. She is passionate about creating lasting relationships and plays an instrumental role in every stage of the client journey from the initial outreach and onboarding to ongoing support and satisfaction.
Known for her approachable demeanor and professional communication style, Macy ensures that every client feels heard, valued, and supported throughout the adjustment process. Her strengths span communication, project management, strategic planning, and scheduling, all of which contribute to delivering a seamless, personalized experience that builds trust and long-term partnerships.
Outside of work, Macy is a devoted mother who cherishes time with family and friends. She also enjoys traveling and discovering new places.